Can't reach a site or file
When you click on a URL during an Internet rush hour, you may get a dialog box informing you that the site returned information, but you can't get to the page. Don't give up too quickly--often you can reach the desired page just by trying again immediately. If you can't make it after three or four tries, consider coming back to it later, but don't assume the URL is dead.

If you get stalled out while trying to download a file, try to find out if you can get the same file from a different site. Sometimes you can successfully download a file during a busy time by choosing a server that's in a different time zone. For example, if you live in the Eastern United States and are having trouble downloading a file at 10:00 a.m., you might have better luck with a West Coast site, where the time is 7:00 a.m.